Online streaming tickets: This is the ticket that allows you to join the live webinar from your computer / online device. All our online streaming tickets now also include complimentary access to a video recorded version for 1 year. So even if you miss attending the live session (or parts of it), you will still automatically receive a link (typically within 5 working days after the webinar) where you can watch the webinar recording at a time of your convenience. This means that with this ticket you will be able to attend the live webinar, but if you can’t attend or you miss parts of it, you will still be able to watch the video after the event.
Video recorded course tickets: Video course packs, including all notes are sent by an email link. Online video access is sent directly to your email (provided at the time of booking) within 5 working days after the event date and remains available for 1 year from the date you receive the video course. Important: Video recorded course tickets do not give you access to the live webinar.
Webinar recordings (whether you end up missing the live session with online streaming ticket or decide to purchase the video recording ticket) also qualify for CPD. Once you’ve watched the recording, please complete the online form available here or email firstname.lastname@example.org and we will send you your CPD certificate.
All our online streaming tickets now include complimentary access to a video recorded version for 1 year. Even if you miss attending the live session, the link to the video recording will still automatically be sent to your email address provided at the time of booking and will reach you within 5 working days of the webinar date.
Some of our upcoming courses also have a video recorded course ticket option available so if you are sure you won’t be able to attend the event on the day, you can choose this option and the video course pack will reach your email address within 5 days after the live webinar. This link stays valid for 1 year from the date you receive the video course.
Important: All our webinar recordings also qualify for CPD. Once you’ve watched the recording, please complete the online form available here or email email@example.com and we will send you your CPD certificate.
The zoom registration links are sent within 3-7 days in advance of the course date, directly to the email address provided at the time of booking. Please make sure to always check your Spam/Junk folders in case you cannot find the link in your Inbox. If you still cannot find the email please make sure to contact firstname.lastname@example.org prior to the event and we will resend the link to you.
Important: All zoom links are being sent by email only, you won’t be able to find the joining details in your nscience account.
When you book a video recorded course, you will receive a downloadable document along with your ticket. This document provides all the details you need to access your video course, including all handouts. Video course packs remain available for 60 days from the date you receive the video course.
If you attend a live webinar, your certificate will be sent to you automatically within 2 working days after the event date and you don’t need to request for it separately. Important: Please make sure to check your Inbox as well as Spam/Junk folders.
If you have missed the webinar with your online streaming ticket or you have booked a video course, you will need to confirm to us that you have watched the recording by completing the online form available here or sending an email to email@example.com and we will send you your CPD certificate.
Most of our early bird ticket offerings are limited in number, are sold on a first come first served basis and can sometimes get sold out rather quickly! If such is the case for your chosen workshop, choosing an ‘individual ticket’ would be the best option.
Yes – you are very welcome to attend any of our courses. Please do bear in mind though that since our courses are aimed at mental health professionals, sometimes speakers may use words, phrases or conceptual references that may be more familiar to practitioners in the field.
Please email firstname.lastname@example.org. We will unblock your account, reset the password and send you your new login details by email.
Most likely you have checked out as a guest, without logging in, when completing the booking. Please email email@example.com and we will add the order to your account.