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I Asked ChatGPT First: When AI Becomes the First Therapist

Speaker(s)

Professor Alessandra Lemma & Dr Jan Hepburn

Course length in hours

3 hrs of video content

Course Credits

CPD: 3

Location

Online streaming only

I Asked ChatGPT First: When AI Becomes the First Therapist

Times:

6:00 pm – 9:00 pm, London UK

1:00 pm – 4:00 pm, New York, USA

Ticket options:

  • Standard Ticket
    Includes live access to the online training and 1-year access to the video recording.
  • Premium Ticket
    Includes live access to the online training and 3-year access to the video recording – ideal for those who want extended time to revisit and reflect on the material.

FREE MINI VIDEO LESSON ‘The Phobia of Inner Experience in the Therapy Room’ (by Kathy Steele) WORTH £25 AVAILABLE WITH THIS BOOKING!

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Full course information

“I asked ChatGPT first.”

More and more therapists are beginning to hear some version of this.

A client arrives having already processed a relationship breakdown with an AI system — in detail, over several weeks, before mentioning it to anyone else. Another describes a digital companion that feels more available, patient, and genuinely understanding than anyone in their life. A third has begun turning to artificial intelligence for reassurance, guidance, and emotional regulation — not occasionally, but as a first resort, before friends, before partners, before their therapist.

For many clinicians, these moments provoke a mixture of curiosity and unease.

Not because technology is entering the consulting room. We have been adapting to technological change for decades. But because something more fundamental may now be at stake.

What happens when machines begin to occupy psychological territory once reserved for human relationships — for the irreplaceable, imperfect, and formative encounters between one mind and another?

And what becomes of psychotherapy when something resembling empathy, curiosity, validation, and companionship is available at the touch of a button?

For over a century, psychotherapy has concerned itself with the conditions that shape psychological life.

The capacity to desire. The ability to tolerate uncertainty. The experience of longing for what is absent. The slow, difficult work of becoming oneself through encounters with other minds.

Across psychoanalytic, attachment-based, and relational traditions, these experiences have never been viewed as inconveniences to be eliminated. They have been understood as the medium of development itself.

We become who we are not despite frustration, limitation, and loss — but often because of them.

Yet we now find ourselves inside a profound cultural experiment.

Artificial intelligence offers instant responses where there was once waiting. Availability where there was once absence. Validation where there was once uncertainty. A seemingly attentive presence that never tires, never loses patience, and can be summoned at any hour of the day or night.

For generations, psychotherapists have worked from the assumption that growth often emerges through frustration, uncertainty, misunderstanding, separation, and the gradual discovery that other minds cannot be perfectly known or controlled. Research in developmental psychology — from Bowlby’s foundational work on attachment to more recent studies on mentalization and affect regulation — consistently confirms that it is precisely these difficult encounters with otherness that build psychological structure: the capacity to tolerate ambiguity, to repair ruptures, to hold complexity. AI raises an unsettling possibility: what if the formative discomforts that have historically driven psychological development — the waiting, the misattunement, the necessary otherness of another person — become increasingly optional? What if they can simply be bypassed?

That question does not have a simple answer. But it may be one of the most important questions facing our field.

This is not a future concern. It is already presenting in consulting rooms. Some clients will have spent hundreds of hours confiding in AI systems before disclosing this to a therapist. Others will have begun consulting AI before partners, friends, or their own clinician. Some will describe feeling more understood by an algorithm than by any person in their lives. Still others may be using AI specifically to manage the discomforts that therapy depends upon: uncertainty, conflict, disappointment, the slow and effortful work of depending upon another human being. These clients are not necessarily distressed by this. Some will not have considered it unusual. That, in itself, is clinically significant.

Artificial intelligence is often discussed as a tool.

For psychotherapists, a more interesting question may be whether it is becoming something else entirely. For some people, AI already functions as companion, confidant, and projective surface — a space onto which wishes, fears, and unmet relational needs are cast. Something that operates, psychologically, less like software and more like a mirror.

What happens to identity, to desire, to the capacity for human intimacy, when relating to an entity that cannot truly know you — that has no experience, no interiority, no stake in the relationship — begins to feel more bearable than the irreducible uncertainty of being with another person? When the mirror never pushes back?

These questions sit at the centre of Professor Alessandra Lemma’s work. One of the most significant psychoanalytic thinkers of her generation, Alessandra brings to this conversation a lifetime of thinking about identity formation, desire, subjectivity, and loss — and, in her most recent work, a sustained engagement with how artificial intelligence and digital mediation are reshaping the very architecture of psychological life.

Not simply what we think. But how we become.

At the same time, another question becomes increasingly urgent.

What is happening to the body?

As more of our relational life moves into digitally mediated spaces, what role does embodied presence continue to play? What aspects of human connection depend upon physical co-presence — upon gesture, voice, sensation, the felt sense of another human being in the room?

These questions bring us to Jan Hepburn’s distinctive contribution to this evening.

Throughout her career, Jan has explored the importance of embodiment, relational presence, and the therapist’s capacity to remain with the living, felt realities of human experience. Her work is a reminder that psychotherapy is not simply an exchange of information. It is an encounter between embodied human beings — shaped by presence, vulnerability, uncertainty, and the irreducible complexity of being physically with another person.

In an age increasingly defined by digital mediation, Jan asks: what remains uniquely human? And what becomes more important about embodied psychotherapy — not less — precisely because of what AI cannot do?

This is the clinical paradox at the heart of the AI question. An AI system does not bring experience to the encounter. It has no history of loss, no felt sense of another’s pain, no stake in the relationship beyond the parameters of its design. What it offers is not presence but reflection — an echo that is infinitely patient, endlessly accommodating, and constitutionally incapable of the kind of genuine otherness that has always been the medium of therapeutic change. The therapist’s capacity for authentic connection — to be moved, to be uncertain, to bring their own humanity into contact with the client’s — is not incidental to psychotherapy. It may be its most irreducible feature.

The dialogue between these two perspectives is one of the things that makes this evening unusual.

Alessandra’s lens is inward — the psychic architecture through which identity and desire are formed, the structures of the self now under new pressure. Jan’s lens is outward and somatic — what passes between bodies in the room, what the therapist’s physical presence makes possible, what it protects.

Together, they will think through questions that neither tradition can fully answer alone:

How is AI reshaping identity formation and self-experience in the people who seek our help? Can a machine function as a psychologically significant object — an attachment figure, a projective surface, a substitute for human relationship? What are the implications for desire, for fantasy, for the capacity to mourn? What does the therapist’s embodied presence offer that cannot be simulated? And what does psychotherapy need to become — what does it need to insist upon — in a world where something that resembles empathy is available on demand?

The evening will not offer simple answers. These questions are too new, and too serious, for that. What it will offer is rigorous, honest thinking from two of the most respected voices in contemporary practice — in dialogue with each other, and with the room.

Every generation of psychotherapists encounters new questions about what it means to be human.

The questions raised by artificial intelligence may prove among the most significant we have faced. Not because machines are replacing people. But because they may be changing how people relate, desire, attach, mourn, and understand themselves.

The challenge for therapists is not simply to understand technology. It is to understand what technology is doing to the people who seek our help — and to be ready to meet them there.

Because the most important question may not be what artificial intelligence can do.

It may be what happens to us when it does.

Attendees will leave with a clinically grounded framework for understanding how AI is reshaping identity formation, relational attachment, and the conditions of psychological development; a sharpened sense of what embodied therapeutic presence offers that cannot be replicated or simulated; and a vocabulary for beginning to think — and speak with clients — about the psychological consequences of intimate engagement with artificial intelligence.

This evening will be of particular value to psychotherapists, psychologists, counsellors, and mental health professionals who are beginning to encounter the psychological dimensions of AI in their clinical work — and who want a serious, theoretically grounded framework for thinking about them.

© nscience 2026

What's included in this course

What you’ll learn

This evening will be of particular value to psychotherapists, psychologists, counsellors, and mental health professionals who are beginning to encounter the psychological dimensions of AI in their clinical work — and who want a serious, theoretically grounded framework for thinking about them.

Learning objectives

  • Discusss how AI is reshaping identity formation, relational attachment, and the conditions of psychological development
  • Discuss what embodied therapeutic presence offers that cannot be replicated or simulated
  • Use vocabulary for beginning to think — and speak with clients — about the psychological consequences of intimate engagement with artificial intelligence.

You'll also be able to...

Develop the ability to interpret and modulate the body’s nervous system (sensory and autonomic) to regulate arousal levels in clients and for safer trauma therapy

Identify and acquire recovery options and strategies for trauma clients inappropriate for trauma memory processing, particularly for those who don’t want to and those who decompensate or dysregulate from memory work

Also develop the ability to interpret and modulate the body’s nervous system (sensory and autonomic) to regulate arousal levels for professional self-care

About the speaker(s)

Professor Alessandra Lemma is a Chartered Clinical and Counselling Psychologist, psychoanalyst, and Fellow of the British Psychoanalytical Society. She has worked for over 40 years in the NHS and wider mental health sector, specialising in the treatment of adults and adolescents with mild to severe mental health difficulties. She is currently a Consultant at the Anna Freud Centre, works in private practice at Queen Anne Street Practice, and is Visiting Professor in the Psychoanalysis Unit at University College London.

Until 2016, Professor Lemma worked at the Tavistock and Portman NHS Foundation Trust, where she held senior roles including Head of Psychology, Director of the Psychological Therapies Development Unit, and Professor of Psychological Therapies. She has published widely on psychotherapy and psychoanalysis, with particular interests in trauma, body image, gender identity, adolescent development, applied ethics, and the impact of virtual technology on psychic life. Her books include The Digital Age on the CouchMinding the BodyIntroduction to the Practice of Psychoanalytic Psychotherapy, and Psychotechnical Becomings: Psychoanalysis, Identity, Desire, and Mourning in the Age of AI and Digital Mediation.

Dr Jan McGregor Hepburn is a psychoanalytic psychotherapist, supervisor, and trainer for the British Psychotherapy Foundation. She served as Registrar of the British Psychoanalytic Council for 15 years and currently chairs the Professional Standards Committee. Author of Guilt and Shame: A Clinician’s Guide (nscience), Jan was awarded the BPC Lifetime Achievement Award in 2023 in recognition of her outstanding contributions to the profession. Her teaching is known for its clinical depth, clarity, and engagement with the emotions therapists find most difficult to address—shame, envy, hatred, and the complex defensive structures they create.

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